Rolex owners in Wales can now enjoy faster and better watch repairs thanks to the opening of Laings’ state-of-the-art Rolex Authorised Service Centre in Cardiff.
At Rolex’s center in Kent and at authorized dealers across the country, significant investments will be made to improve service capabilities as the watchmaker strengthens its own certified pre-owned program.
Much of the program remains under wraps, including how much responsibility, if any, authorized dealers will have in repairing pre-owned watches that are eligible for the valuable two-year guarantee issued by Rolex.
“It’s certainly been a highlight of my career, being able to provide a unique, personalized service to my customers and meeting Rolex-approved standards,” said Mr. Quin.” He added, “I’ve always been interested in engineering and luxury replica watches, so I’m thrilled to have the opportunity to combine my two passions and help customers enjoy more time on their beloved watches.
Lyons’ investment in staff and equipment at the Rolex Service Centre in Wales builds on a £3 million project to upgrade and expand its multi-brand showroom in St David’s, Cardiff, which is anchored by Rolex.
It is part of a more ambitious programme of refurbishment, relocation, and expansion of stores and service centers across the Lyons network, which extends from Glasgow and Edinburgh to Cardiff and Southampton.
Stuart McDowell, managing director of Lyons, said.” Craftsmanship and expertise are fundamental to our story and success – a tradition we have honored for over 180 years. As we expand our customer base, we have renewed our focus on ensuring that our workshops are as highly passionate, dedicated, and skilled as our showrooms. Our continued positive relationship with Rolex and the introduction of Rolex Authorized Service Centers ensures that our service team will truly thrive, and I am confident that we will continue to attract new and exceptional talent to our brand.”
Serena Gough, head of service at Lyons replica designer watches, who is leading the company’s shop expansion program, added.” Renovating and enhancing our shop reflects Lyons’ commitment to investing in our people, bringing new life to the craft for future generations, and expanding our services to our customers. Our partnerships with brands like Rolex provide opportunities for our brands and employees to grow and hone the expertise and skills required for their roles.
“Our Lyons service and shop teams are at the heart of our business, and we are focused on expanding opportunities through a collaborative environment where skills, passion, and expertise can be shared across our business and our customers.”
